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نظرات — 2
l did in mall cother in computer Eaxcl picking yes
The worst service and website
Payment deducted but booking not generated
And after calling customer service, they agreed payment was received but PNR was not generated, and they created booking again by themselves on call, and that caller said he would call us back in 15 min (bcoz that person made a mistake in currency while booking), but he didn’t call me back, and they cancelled booking without asking us. After complaining to customer service again, they tried to create a new booking, but the flight was full, and they could not issue a ticket for the same flight, asking us to go on another flight or another day. (All this issue took me 3 hours by calling and explaining again and again to different callers.) Never book your ticket through Indigo if you are going somewhere in an emergency.
Payment deducted but booking not generated
And after calling customer service, they agreed payment was received but PNR was not generated, and they created booking again by themselves on call, and that caller said he would call us back in 15 min (bcoz that person made a mistake in currency while booking), but he didn’t call me back, and they cancelled booking without asking us. After complaining to customer service again, they tried to create a new booking, but the flight was full, and they could not issue a ticket for the same flight, asking us to go on another flight or another day. (All this issue took me 3 hours by calling and explaining again and again to different callers.) Never book your ticket through Indigo if you are going somewhere in an emergency.