انجمن راهنمایان محلی
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نظرات — 6
Worst apartment complex ever, do not stay here. Mathias and the team are terrible, unorganized, and not helpful at all. The tiny rooms they provide are way overpriced for the area and they are taking advantage of foreigners.
Edit: The deposit was returned today.
After almost 3 months since I moved out they still keep my 9000dkk deposit with no intention of giving it back. They don't reply to your emails; if you call them, they always come up with excuses and assure you they're working on it just to forget about you seconds later.
I will not elaborate on the fire alarms, dirty common areas, falsely advertised 24/7 security, staff shortage issues but misappropriating money is a fraud. I'd suggest to avoid this place at all cost.
After almost 3 months since I moved out they still keep my 9000dkk deposit with no intention of giving it back. They don't reply to your emails; if you call them, they always come up with excuses and assure you they're working on it just to forget about you seconds later.
I will not elaborate on the fire alarms, dirty common areas, falsely advertised 24/7 security, staff shortage issues but misappropriating money is a fraud. I'd suggest to avoid this place at all cost.
Stayed in a 2 bed apartment. Really lovely accommodation, clean, amazing amenities. Staff are great too.
If it was possible I would give zero stars. Would never send my own child here. They say I own them more money then the contract stated, because their administration is not working they did not know when we left ( after saying it multiple times even handing back the keys ) and at the moment still think we are there. No phone is picked up, no reaction on the emails…. Insane.
I live here for 3 months now and have almost only negative things to report:
When I moved into the room it was very poorly cleaned and the window full of spiders and spider webs. I immediately reported this to the reception. They laughingly acknowledged it and recommended that I buy cleaning products at Rema around the corner and clean it myself. What a welcome…
There are also various deficiencies in the building:
The fire alarm goes off almost every week. The smoke detectors are only a few meters from the hob. Therefore, the management prescribes that you can only cook with an open window. Especially now that it is getting colder not exactly pleasant.
The disposal room is like a garbage dump, there is waste everywhere on the floor, the containers are constantly overflowing.
The communal kitchens are just disgusting, everything is sticky and dirty, the smell is terrible, leftover food and dirty dishes are everywhere. The refrigerator and oven are very nasty.
I have reported these problems to the management several times, each time they answered with excuses and blamed everything on the tenants.
In addition:
If you cancel your contract at the end of the month, you have to move out 14 days before the end of the month, but you still pay for the month in full. I wanted to shorten these 14 days to 11 days, because I have exams in that days. The management was absolutely uncooperative and dismissive. They argued that they need the entire two weeks to prepare the room for the next tenant. Two weeks cleaning time for a room of about 20m2?! Simply not credible.
You can see that the management doesn't really care about the tenants and they just want to earn easy money....
Can therefore not recommend Nido Bryggen at all...
For the more than 9000kr you pay here you can find much better places in Copenhagen even at lower prices
When I moved into the room it was very poorly cleaned and the window full of spiders and spider webs. I immediately reported this to the reception. They laughingly acknowledged it and recommended that I buy cleaning products at Rema around the corner and clean it myself. What a welcome…
There are also various deficiencies in the building:
The fire alarm goes off almost every week. The smoke detectors are only a few meters from the hob. Therefore, the management prescribes that you can only cook with an open window. Especially now that it is getting colder not exactly pleasant.
The disposal room is like a garbage dump, there is waste everywhere on the floor, the containers are constantly overflowing.
The communal kitchens are just disgusting, everything is sticky and dirty, the smell is terrible, leftover food and dirty dishes are everywhere. The refrigerator and oven are very nasty.
I have reported these problems to the management several times, each time they answered with excuses and blamed everything on the tenants.
In addition:
If you cancel your contract at the end of the month, you have to move out 14 days before the end of the month, but you still pay for the month in full. I wanted to shorten these 14 days to 11 days, because I have exams in that days. The management was absolutely uncooperative and dismissive. They argued that they need the entire two weeks to prepare the room for the next tenant. Two weeks cleaning time for a room of about 20m2?! Simply not credible.
You can see that the management doesn't really care about the tenants and they just want to earn easy money....
Can therefore not recommend Nido Bryggen at all...
For the more than 9000kr you pay here you can find much better places in Copenhagen even at lower prices
My experience at this dormitory has been conditioned by the issues with the fire alarm system. Despite claims of having resolved hypersensitivity problems after the first few months, the problem persisted. False fire alarms continued to be present, sometimes triggered by mundane occurrences like some excessive microwave smoke from overcooked food for just one minute more or excessive wattage, a forgotten fan left off while cooking or forgetting the open door while showering
Basically, the dorm doesn't have an internal alarm system that precedes the arrival of firefighters. When the fire alarm is triggered, it instantly alerts the fire brigade without providing any means to indicate that it's a false alarm. Consequently, the entire building is abruptly awakened even if there was just a bit of excessive but harmless smoke from the microwave or for a forgotten dood while showering. This situation is not only unexpected but also highly disruptive, especially considering that the contract I signed provided no indication of such a fire alarm structure. Moreover, it is also not efficient in terms of safaty given that it causes a lot of people not evacuating at all due to getting used to false alarms
In this sense, the small dimension of studios is part of the problem. The fire alarms are positioned at significantly less than the typically recommended minimum threshold of 3 meters from cooking units to avoid false alarms, sometimes they are just around one meter from the stove/microwave.
The dormitory management's response to the alarm issues has been far from ideal. In their communication they don't take responsibility for the situation because they claim that the hypersensitivity issues have already been solved time ago and they suggest that the alarm system is working well. However, they say that if you are cooking something that generates too much smoke you have to move to the common kitchen and open the window. The last month, in email communication, they shifted the blame onto individual tenants; this approach is not the most considerate towards customers that regularly pay high rentals and just increases the risk of tensions among tenants.
Perhaps the most bewildering aspect of that is about penalties. The dorm claimed that the fire penalty charges them 6-7000 DKK for false alarms, and they said in an email that they were going to start recharging single tenants for fire brigade penalties. This is not outlined in the contracts and is strange to read, considering that the former Danish minister Carsten Hansen stated years ago that housing organizations cannot charge single tenants for blind alarms. The lack of clarity and the abrupt introduction of these charges are deeply concerning.
I think that people should be warned about the place where they are going to live because it is not obvious to be in a situation like this one. A person that come to live here should not be scared while cooking because of the concern that slightly overcooking something or doing a minor non-hazardous distraction/mistake and causing the arrival of firefighters, the alert of all the tenants and possibly a 6000 dkk fine without any possibility of communicating the false alarm. It's not ok to come here without any expectation of this kind and finding yourself overblamed or even fined. While it's obviously important to be mindful while cooking to avoid safety hazards; in a long term tenance, a small non life threatening distraction like schorching something or generate a little too much smoke while the window is closed or forgetting to switching on a fan may happen and this shouldn't cause the automatic inevitable alert of the whole building and the firefighters as well as a fine that almost reaches the price of one month of rental. Or at least potential tenants should have been warned about these conditions before moving in.
Basically, the dorm doesn't have an internal alarm system that precedes the arrival of firefighters. When the fire alarm is triggered, it instantly alerts the fire brigade without providing any means to indicate that it's a false alarm. Consequently, the entire building is abruptly awakened even if there was just a bit of excessive but harmless smoke from the microwave or for a forgotten dood while showering. This situation is not only unexpected but also highly disruptive, especially considering that the contract I signed provided no indication of such a fire alarm structure. Moreover, it is also not efficient in terms of safaty given that it causes a lot of people not evacuating at all due to getting used to false alarms
In this sense, the small dimension of studios is part of the problem. The fire alarms are positioned at significantly less than the typically recommended minimum threshold of 3 meters from cooking units to avoid false alarms, sometimes they are just around one meter from the stove/microwave.
The dormitory management's response to the alarm issues has been far from ideal. In their communication they don't take responsibility for the situation because they claim that the hypersensitivity issues have already been solved time ago and they suggest that the alarm system is working well. However, they say that if you are cooking something that generates too much smoke you have to move to the common kitchen and open the window. The last month, in email communication, they shifted the blame onto individual tenants; this approach is not the most considerate towards customers that regularly pay high rentals and just increases the risk of tensions among tenants.
Perhaps the most bewildering aspect of that is about penalties. The dorm claimed that the fire penalty charges them 6-7000 DKK for false alarms, and they said in an email that they were going to start recharging single tenants for fire brigade penalties. This is not outlined in the contracts and is strange to read, considering that the former Danish minister Carsten Hansen stated years ago that housing organizations cannot charge single tenants for blind alarms. The lack of clarity and the abrupt introduction of these charges are deeply concerning.
I think that people should be warned about the place where they are going to live because it is not obvious to be in a situation like this one. A person that come to live here should not be scared while cooking because of the concern that slightly overcooking something or doing a minor non-hazardous distraction/mistake and causing the arrival of firefighters, the alert of all the tenants and possibly a 6000 dkk fine without any possibility of communicating the false alarm. It's not ok to come here without any expectation of this kind and finding yourself overblamed or even fined. While it's obviously important to be mindful while cooking to avoid safety hazards; in a long term tenance, a small non life threatening distraction like schorching something or generate a little too much smoke while the window is closed or forgetting to switching on a fan may happen and this shouldn't cause the automatic inevitable alert of the whole building and the firefighters as well as a fine that almost reaches the price of one month of rental. Or at least potential tenants should have been warned about these conditions before moving in.