Shopee Express OUG Hub

One of the worst delivery hub ever... I've had bad experience with J&T once or twice but this hub manager must be a favourite at Shopee Express.. they never improve even after so many bad reviews.. so many times the parcel will sit at their hub without delivery for days or when it's out for delivery, it will end up undeliverable until the next day! Sometimes it's prompt but mostly...🤦

Very bad slow. Poor service. Barang kena peram dah 3 hari. Ingat nak collect sendiri. Sekali pergi, tutup. Tanya kedai sebelah, dia kata dah pindah. Takda notis apa pun. Dah pindah pun tak bagitahu. Habis masa, duit. Pelik kalau barang kita dimaklumkan beritahu kat OUG hub tapi yang sebenar kat tempat lain. Setakat tulis ni, barang masih belum bergerak.

Seminggu dah ni tunggu..barang boleh sampai 3 hari je, tapi oug peram barang lama2.. asyik patah balik je.. lembap la ! Org nak guna barang bukan beli saje!

Problematic OUG HUB .
- Parcel out delivery,
- TIDAK DAPAT MENGESAN PEMBELI
- Delivery to HUB balik
Repeat and repeat

Weekdays sentiasa ade dekat rumah. Number phone Ade, boleh contact call/ws

Recipient Not At Delivery Location, 2210pm by 26 May 2024
Kepala hotak ko, aku kat rumah flat tunggu 2jam baru ko kluar message kat 2210pm kate ako xde kt umah?? Hanat btol ko, aku ni rumah flat, ko tunjuk gambar lu kat tmpt parking tu knp sialan?? Xkan tingkat 1 pon x larat buat doorstep delivery/ phone call or WhatsApp? Mmng xleh la org yg buat backup skrng... 🙄 Be responsible pls klao nk backup lain, jgn lalai okeyy

Status Updated, 1350pm by 27 May 2024
Barang i dh sampai, 2x unit waterproof phone case delivered by Kak Wani yg selalu handle Taman Section kitorng, terima kasih byk2 sbb mmng cun service drpd Kak Wani, bertanggungjawab serta barang yang hantar selalu cantek packaging.

Pov: alamat yg OUG ni dah tukar, kena seach 'New OUG Hub' , baru dpt ya

BAD SERVICE! Usually kalau beli barang J&T akn driver ikut address even beli dekat Shopee or online. Tp delivery guy dia boleh kata saya letak alamat salah? Sedangkan slamat yg sama digunakan oleh courier lain. Bullsh*t menyusahkn org

Kepada : Nuranafira binti razlan.

Call / ws / ketuk rumah pun tak ada. Tahu tahu parcel tengah koridor macamni. Buat kerja elok sikit. Kita beli barang & bayar postage.

Kalau barang hilang sah sah la shopee taknak layan sebab dia cerdik ambil gambar parcel dengan no rumah tapi letak parcel tengah koridor macamtu. Servis hauk!!