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نظرات — 4
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Service getting poorer and poorer, because staff are getting more rude. I don’t feel like patronising this store anymore because in my various visits I kept meeting a different staff being rude to me. For example, the cashier didn’t give me my buzzer and I asked for it but another staff just screamed at me. No respect given to customers even if they are regulars. It will be wise to improve service standards because I have seen one staff asked for her employee number by an angry customer who wanted to email a complaint to their management.
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
While I am never a fan of Toast Box food items, I admired their sensitivity to the food trend, having tried their 'new' items - Seseme Butter toast & Red Bean Butter Toast recently. Personally I prefer the red bean butter toast, seseme & butter don't seems to blend well with the saltiness of the butter dominating the entire taste profile.
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

I visited Toast Box (JP) for dinner at about 745pm. We ordered curry chicken set and laksa. The food was promptly served with little waiting time. In terms of quality, it met our expectations.
Contrary to other complainants, I think the staff at the counter were friendly and executed their job well.
Contrary to other complainants, I think the staff at the counter were friendly and executed their job well.
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Update:
Staff are still nice.
HOWEVER, the table we chose was next to the cupboard and they had to access it which was quite annoying. They also seemed to have done away with straws?? Toast Box used to be one of the last nice ones that provided straws. At least they had some tissue this time......
Staff here are always nice.
As cramp as most Toast Box outlets.
Only gripe i have with this one... they always don't have tissue in the box. 😢
Staff are still nice.
HOWEVER, the table we chose was next to the cupboard and they had to access it which was quite annoying. They also seemed to have done away with straws?? Toast Box used to be one of the last nice ones that provided straws. At least they had some tissue this time......
Staff here are always nice.
As cramp as most Toast Box outlets.
Only gripe i have with this one... they always don't have tissue in the box. 😢