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Honestly if I could give Zero stars I would!
It’s absolutely disgraceful!
I’ve been ringing for over a week now ! And either I can’t get through and when I do get through they tell me to ring another time. Please don’t register here they don’t even have gps working through out the day they just have pharmacist and physicians!
“I don’t know about you but if I’m going to a GP i want to be seen by a GP”!
The receptionist “Anika” is so rude absolute no manner of talking or explaining the situation in a civil manner!
People look down at the NHS because of practices like this !
I know you’re based on great Horton road but come on !
Practice manager Ms.Khan and practice owner Dr. Zaidi and co really need to up their game and start making changes around the practice which suit their patients.
SIMPLE AS .!

Rude and arrogant drs. No care for patients very dismissive, zero empathy, always in a rush.If over worked why run two surgeries?
Appointments are almost impossible to make. Only reason most patients are staying is because of language

Reception staff is very helpful and always try their best to assist and help, All the reception staff are brilliant.

I being patients this surgery's many years. When I try to book appointments no body answer phone and appointments not available when I request sick note unavailable. Very bad service this surgery's.

Absolute shambles the receptionist are very rude unhelpful I'll mannered. They don't know how to talk to the public. Most of the on call doctors don't know what they are talking about only Dr Zaidi and Dr Nasira treat people well and they know how to deal with people in a nice manner.
The telephone lines are always busy if by a miracle you get through you are in a queue by the time you get to number 1 they cut you off .