خدمات عمومی جامائیکا

JPS is only good when there is no problem, but recent times I have noticed their inefficiency when a problem comes. Twice within two weeks, myself and my neighbors suffered an outage from a blown fuse box. Twice has the team come out and marked the job as done, and I have to call back customer service and wait for more hours again, passing the six-hour estimated timeframe to get the outage fixed. My only regret is that I can't give 0 stars and that JPS doesn't have a real competitor.

WORST SERVICE EVER. They need to fire their workers. Incompetent bad. After 3 years of giving a meter to the wrong house with someone else name and still can't be resolved. Set a crosses

I am writing to bring to your attention some ongoing electrical issues I have been experiencing in my home. Despite reaching out to your team multiple times, I have yet to find a resolution. It appears that there may be a disconnect between your team and the subcontractors responsible for addressing these issues. On several occasions, either the subcontractors fail to show up for appointments or they arrive when I am not available, subsequently marking the job as complete without actually addressing the problem. Additionally, I have noticed that your contact number has been changed, leaving online communication as the only viable option. However, responses received through this channel have been limited to automated messages, further exacerbating the situation. As a loyal customer who consistently pays bills on time and values the service your company provides, I am disappointed by the lack of attention to this matter. It is my sincere hope that we can work together to resolve these issues promptly before they escalate into more serious concerns, such as the risk of an electrical fire.