هتل گرند سوئیس توسط موکسی

Room was dirty, stains everywhere, no soap in the bathroom. Also I forgot an expensive shorts there, I noticed when I moved to another hotel. I went back and they lied that it was not in the room.
Don’t go there!!!!

Pros:
1. Strategic Location: The hotel's location is ideal, making it easy for you and your partner to explore the city on foot.
2. Private Parking: Convenient private parking is available for those arriving by car or motorcycle.
3. Polite and Helpful Staff: The staff are friendly and always ready to assist.

Cons:
1. Room Size vs. Price: The room size is not worth the price, and larger rooms can be found for around RM120 per night.
2. Unpleasant Odor: The room consistently has a strange smell upon entry.
3. Smoky Towel: One of the towels provided had a smoke odor.
4. Limited Pillows: Only two pillows are provided in the room.
5. Leaking Air Conditioner and Water Tap: The air conditioner and water tap are both leaking.
6. Mosquito Problem: The room, especially the bathroom, is infested with mosquitoes. Killing ten results in another ten appearing.
7. Noise Issues: The room is not well insulated against noise.

Most hotels in Penang are build on old pre-war buildings, you can't expect squeky clean, ultra modern interiors. Some of the facilities are a bit run down and in need of refurbishments. Small basic rooms but comfy enough for a day or two.
But if you are looking for a hotel thats are walking distance to famous eateries, restaurants, pubs, night markets, covenient stores...this is the hotel you stay.

The worse hotel I have been stay!!
Worse condition with unreasonable pricing. I book this with RM120/night(after discount price from AGODA). Their room is definitely worth for RM60-RM70 only.

Room condition and environment is much more worse than what you can get from Agoda or their Google Map. Such a misleading information for customer.

Pillow is smelly, Air-conditional is smelly, room condition is poor, table is rusty, plug wiring is broken, wall is broken and leaking, door look is lousy.

I paid full for 2nights and check-in, but I check-out on the same day too! I leave with burning my payment and re-book another hotel!

PLEASE NOT TO BELIEVE ON WHAT YOU SEE FROM THEIR PROVIDED PHOTO. TERRIBLE HOTEL EVER!

I booked two rooms at Grand Swiss Hotel last minute and was incredibly disappointed with the experience. The room description on the booking platform differed from the actual room. When I brought this discrepancy to the front desk staff's attention, they were unhelpful.
I wasn't the first guest to encounter this discrepancy. The staff's were aware of the problem, yet no effort was made to rectify it but to keep blaming the booking platform for the issue. This deflection tactic was unprofessional.

Bad maintenance. The paint on the ceiling peels off and drops on my bed, the bathroom is small and smelly. The sound proof is terrible.

Great location but too badly for the bedroom. No sound proof, bedroom aircon so noisy until cannot sleep, and hv water moist smell. Too bad . Pls-lah do Ur maintenance.😡😡😡😡😡😡😡