رله

Was in a rush to get on connecting flight and the staff were very helpful to ensure that a package I needed send away made it there and also followed up when it was delayed in the post, many thanks :)

Wow 2 pump bottles for $12.80 is a rip off😡😡😡

The staff at Relay AKL Airport were very helpful. I needed a USB C to USB C cable to charge my phone in my hire car. The staff made sure I was able to confirm the connection was the right one before the purchase. Well trained staff were a delight to do business with.

Today(21/01/24) I've purchased 2 international travel adapters and 2 pkts of Jetlag tablets for my inlaws,and the lady rang it up to a total of $98,+ I've asked the lady behind the till if it's rite,cose the lady time we-a yr ago- we paid about $12,00.Well,she said that's the total I have to pay.Just trying to get my inlaws on the plane,so they can have a smooth journey back home,I got home home,made a call to the the store when one gentleman told me I was overcharged
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Poor service. Eftpos machine broke down. 'self service' machine was operated by store person, and very poorly designed. Click 'process' to complete your order. Not at all intuitive.

Seems like I am not the only one to experience such horrible customer service! I picked up a couple of items advertised on the huge digital screens (wish there was an option to upload images so I could share) but was told the items were not in the “system”. Even when I told them they could be fined for false advertising, was pretty much told to p!ss off! Not sure why the airport admin have not taken any action given the terrible reviews.

Horrific experience at Relay Auckland airport store (pre-departure). When questioning why the item scanned at a higher price to the shelf price I was told to take it or leave it. I then opted to take the item only to have change thrown at my daughter accompanied by a seriously bad attitude. If this is how departing passengers are treated I won’t be calling on this store when next I return home with my family. Sunday 17.07.22 at around midday